At Beauty Bee by Shashi Cosmetic, customer satisfaction is important to us.
If you receive a damaged, incorrect, or defective item, please contact us within 24 hours of receiving your order.
Eligible Returns
Returns may be accepted only for:
• Damaged items
• Wrong items received
• Defective products
Conditions
• Item must be unused and in original packaging
• Return request must be made within 24 hours of delivery
• Proof such as photos may be required
Non-Returnable Items
For hygiene and safety reasons, opened or used beauty and cosmetic products cannot be returned unless there is a product defect.
Refund / Replacement
Approved return requests may be eligible for replacement or refund depending on the situation.
For return support, please contact us directly.
